These terms apply when you use SMART ASSESS, the online system of the Municipal Assessor's Office of Mabini, Batangas (the "Office"). You do not need an account to apply. Before starting an application you are asked to accept the Terms and Conditions, which cover the same points as this page. If you do not agree, please do not submit an application; you may ask the Office about other ways to transact.
1. The services
Document requests. You may request:
- Certified True Copy of Tax Declaration (CTC-TD)
- Certification of No/With Existing Improvement
- Certification of Property/No Property Holdings
- Certification of No Liens and Encumbrances
- Certification of Assessment
Land transfers. You may submit land transfer applications by sale, donation or inheritance. Further information and documents may be needed depending on the transfer.
Completed documents are claimed in person at the Office during office hours.
2. Accurate information
You must give true, correct and up-to-date information. False, misleading, incomplete or fraudulent information or documents may cause your request to be delayed or rejected, and may be dealt with under applicable laws and regulations.
3. Document requirements
Depending on your request, you may need to upload documents such as a valid ID, an authorization letter if you are applying for the property owner, a Certified True Copy of a Tax Declaration or Title, a Notarial Deed of Sale or Donation, a Vicinity Map, a Tax Clearance, or a Certification of No Improvement.
- Files must be JPG, PNG, WEBP or PDF, up to 5 MB each.
- Documents must be genuine, complete and clearly readable.
- Only submit documents you are entitled to use.
- The Office may ask for further documents or for originals.
4. Request processing
A new request starts as Pending and becomes Processing when staff begin working on it. It may then be marked Out for Release, Rejected or Timed Out. Authorized personnel review what you submit manually.
Submitting a request does not mean it is approved or completed. Every request remains subject to the Office's requirements, verification, evaluation and approval procedures. A rejected request may include a reason, and the Office may tell you what is needed.
5. Tracking your request
You receive a reference number after submitting. Use it on the Track Request page to check your request's status. Anyone with your reference number can see the applicant's name, the service requested and the status, so keep it private.
6. Notifications
Status changes appear in request tracking and do not automatically send an SMS or email. Staff may choose to message you about your request by SMS, or by email if you gave an address.
Delivery depends on outside providers and networks and is not guaranteed. Please give a valid, active number and check request tracking regularly rather than relying on a message.
7. Saved applications
Your application saves automatically while you fill it in, and you may receive a recovery code or resume link to continue on another device. Anyone who has them can open your saved application. Unsubmitted applications expire 7 days after your last change, and no later than 30 days after they were started.
8. Acceptable use
You must not:
- provide false or fraudulent information;
- submit documents that do not belong to you or were obtained unlawfully;
- use another person's reference number, recovery code or resume link without permission;
- try to access information belonging to another person;
- try to bypass or interfere with the system's security;
- damage, disrupt, overload or misuse the system; or
- use the system for purposes unrelated to the Office's services.
9. Your responsibilities
- Check your application before submitting it.
- Keep your reference number, recovery code and resume link private.
- Have the authority to apply if you act for the property owner.
- Keep your contact details correct, and tell the Office if they change.
- Report suspected unauthorized access to the Office right away.
10. Service availability
The Office will make reasonable efforts to keep SMART ASSESS available. Temporary interruptions may happen because of maintenance, technical problems, connectivity issues or other causes beyond the Office's control. Processing times are not guaranteed. You may contact the Office during office hours if the system is unavailable.
11. Privacy
The Privacy Policy explains how your information is collected, used, stored and shared.
12. Changes to these terms
These terms may change to reflect changes in the system, office procedures, laws or policies. When they change, you will be asked to accept the updated version before your next application.
13. Contact
Municipal Assessor's Office, Municipal Hall, Poblacion, Mabini, Batangas, Philippines
Phone: (043) 487-0123 · Email: mao.smartassess@gmail.com
Monday to Friday, 8:00 AM to 5:00 PM